SALES & CLIENT SERVICES COORDINATOR

SALES & CLIENT SERVICES COORDINATOR

Western, New Providence The Bahamas

A well-established printing, custom apparel and promotional products company is seeking a personable, organised and sales-driven Sales & Client Services Coordinator.

This hybrid role is ideal for someone who is equally comfortable engaging customers and generating sales as they are managing the administrative details that keep orders moving smoothly.Are you highly organized, personable and naturally good at turning customer enquiries into sales?

The ideal candidate is confident communicating with customers, comfortable following up on leads and quotations, and organised enough to keep multiple custom orders moving from enquiry through completion.

KEY RESPONSIBILITIES

  • Respond to customer enquiries by phone, email, online and in person

  • Assist customers with custom apparel, uniforms, embroidery, printing and promotional product needs

  • Prepare and follow up on quotations and sales enquiries

  • Convert enquiries and leads into confirmed orders

  • Maintain strong relationships with new and existing clients

  • Coordinate customer orders with the design and production team

  • Track orders, deadlines, approvals and customer requests

  • Maintain accurate customer, order and sales records

  • Process basic administrative documentation and correspondence

  • Follow up with clients regarding artwork, payments, order status and collection

  • Identify opportunities to upsell and cross-sell relevant products and services

  • Provide general administrative and front-office support as needed

WHAT WE'RE LOOKING FOR

  • Previous experience in sales, customer service and/or administration

  • Strong written and verbal communication skills

  • Excellent organisation and attention to detail

  • Confident, friendly and professional customer service style

  • Ability to follow up consistently and close sales

  • Comfortable working with quotations, invoices, emails and customer records

  • Strong computer skills; Microsoft Office/Google Workspace experience preferred

  • Ability to manage multiple orders and priorities in a fast-paced environment

  • Experience in printing, promotional products, retail, uniforms, marketing or a related industry is an advantage

  • A proactive, solutions-focused attitude with a genuine interest in helping customers

THE PERSON WE WANT

You don't wait for customers to chase you.

You're comfortable picking up the phone, following up on a quote, suggesting the right product, keeping an order organised and making sure the customer has an excellent experience from beginning to end.

If you're sales-minded, organised and great with people, we'd like to hear from you.

Resumes can be submitted to KLK Consulting at

careers@klkconsulting.com

KLK Consulting Ltd.The Bahamas